Delete your Splitr account
This page explains how to delete your account and data in Splitr, published by Codigic Solutions. There are two ways to do it, and neither costs anything or requires you to contact us first.
Option 1 — in the app (immediate)
Settings → Delete account
- Open Splitr.
- Go to the Settings tab.
- Tap Delete account.
- Confirm. You may be asked to sign in again first, to prove it is you.
Deletion happens straight away. There is no waiting period, no queue, and nothing is kept in a recoverable state — so it cannot be undone.
Option 2 — by email (if you have uninstalled)
codigicsolutions@gmail.com
If Splitr is no longer installed, your account still exists on our servers and you do not need to reinstall to be rid of it. Email codigicsolutions@gmail.com from the address you signed in with, with the subject Delete my Splitr account.
We use the address you write from to identify the account, so please send it from that one. We will confirm once it is done, and always within 30 days.
What is deleted
- Your sign-in account — the user ID, email address, display name and profile picture URL held for you.
- Every notification token and preference, for all devices you signed in on, not just the one you are holding. Your phone stops receiving anything from Splitr.
- Any group in which you were the only member, together with every expense and settlement in it.
- All Splitr data stored on that device.
What is kept, and why
In a group you shared with other people, one thing deliberately remains: your membership entry — a display name, and the expense shares attached to it — disconnected from your account. Your account is no longer linked to it, and it can no longer be signed into.
It stays because deleting it would remove your share from every expense you were part of and silently change what everyone else in that group is owed. Other people's records of who paid for what are not ours to rewrite when you leave.
The expenses and settlements you added to a shared group also remain, as part of that group's record, for the same reason.
If you want that entry gone as well, either:
- leave the group before deleting your account (Group settings → Leave group), or
- ask someone still in the group to remove you from its people list.
Retention
- Account deletion is immediate. Nothing is retained for a grace period.
- Activity records for expenses and payments are deleted automatically 30 days after they happen, whether or not you delete your account.
- Records of someone joining or leaving a group are kept for as long as that group exists. They contain a display name and a date, and are the only history a group has of who was in it.
Deleting some data without deleting your account
You do not have to delete your account to get rid of data:
- An expense — open it in the group and delete it.
- A whole group and everything in it — Group settings → Delete group. This removes it for every member, so it is only possible once the group is settled up.
- Your place in a group — Group settings → Leave group.
- Notification tokens — sign out, or turn notifications off in Settings.
For anything not covered here, write to codigicsolutions@gmail.com. The full picture of what is held and why is in the Privacy Policy.